Computer Support Services
Service Level Agreement (SLA)
Outsourced Network, Computer and Security
Data and productivity are currency today.
Everything is connected to some sort of data management mechanism and delivered to a specific audience.
Increasingly, how we manage that data, or information, can drastically affect our business for better or worse.
to ATS All Technology Solutions
The big reason you’d even be considering a jump to ATS All Technology Solutions is to lower costs. Incidentally, this is among the chief reasons for a company of any size to make the switch to us.
Move / Share the Risk
By moving to ATS, you will be able to move the risk of compliance and security of your data and network to us, enabling you relax with the knowledge you are protected.
Access to expertise
Odds are you don’t have a large enough IT budget to hire a panel of experts to guide you through the rapidly changing world of big data. With ATS support service you have access to high levels of technology and resources that you would otherwise have no access to. This helps you stay competitive in your industry.
Focus your priorities
Lastly, but certainly not least, offloading your IT support responsibilities lets you focus more on your business. When you’re handling all of your IT support internally, your focus is often divided by a bunch of different technical priorities to keep your site, product and/or application up and running. Outsourcing IT lets you focus on what matters: growing and supporting your business – not troubleshooting software, hardware and user issues.
What We Provide
ATS SLA Solutions
Pricing starts from as little as R250 per person. That includes all the support listed above and more.
*ATS policies must be followed for best results and guarantees.
Unlimited off-site and on-site supportATS doesn’t limit you to a specific amount of hours in your monthly service. Gone are the days of “we will offer 10 hours of support” and then thereafter you are billed per hour. If we are in charge of your IT, and you need us there will be no extra costs for extended business hour support time. After hour support available.
Enterprise grade backup solutions*
ATS implements enterprise grade backup solutions protecting you from
- Ransom-ware And General Viruses
- Maliciousness Intent
- Accidental File Deletion – (Revisional Backups)
Network Security And Connectivity
ATS implements Firewalls (UTM “Unified Threat Management”) And Network Security to protect your network against attacks and viruses. Protecting your data and productivity is our key requirement. ATS is also the 1st Gold Partner of Sangfor in South Africa. Allowing us to implement improved tracking and security on your network.
Server Support And MaintenanceATS has extensive knowledge of both Windows and Linux servers, allowing us to support your current systems, but have the knowledge to implement new systems to:
- Increase Security And Data Protection
- Reduce Costs
- Increase Productivity
Computer / Laptop Support and Repair
Should your PC/Laptop have any problems, ATS has extensive knowledge on both software and hardware problems, enabling us to repair or reinstall your system in order to keep your company productive.
Your complete IT outsourced services
With ATS All Technology Solutions as your outsourced IT partner, we will be able to provide you cost effective solutions while keeping your company and data protected. Allowing you to grow and focus in your area and leave the IT to ATS – Your Experts.